Refund policy

Soft Girl Era/DG FLYE LLC
No Returns & All Sales Final Policy
  • Strict Final Sale: Due to the nature of 100% human hair products and strict federal and New Jersey health regulations regarding personal hygiene items, all sales are strictly final.
  • No Refunds or Exchanges: We do not accept returns, exchanges, or cancellations under any circumstances once an order has been processed and shipped. This applies to all human hair wigs, extension bundles, frontals, and closures.
  • Buyer's Responsibility: Please double-check your order to ensure you have selected the correct length, texture, color, and cap size prior to checking out. We are not responsible for incorrect selections made by the buyer.